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Frequently Asked Questions About Shopping / Checkout

Why am I seeing this message? I just added something to my basket.
If you have already added an item to your basket, your browser may be not be accepting cookies. Cookies are small text files that web sites place on your computer to help your browser remember specific information. Our web site uses cookies to keep your items in your shopping basket.

I just finished placing my order - now my basket is empty.
This is normal and nothing to worry about. When your order is completed sucessfully, your basket becomes empty.

Can I place my order some other way?
To complete your order over the web, please find the product you wish to order, add it to your basket, then click the go on to checkout button. From there you should be able to follow our easy 4 step checkout process. If you run into any problems, please call us toll-free at 1-877-542-0431 to place your order. For several other ways to place your order, visit our how to order page. To report a problem, please email us at info@advancedinc.org so that we may take steps to improve service.